FAQs
Find answers to any frequency asked questions you may have here.
If you can’t find the information you need on this page, please feel free to contact us at contact@clickcandyshop.co.uk
Orders placed before 2pm will be dispatched same day, either by Royal Mail Tracked 24 or Royal Mail Tracked 48. Royal Mail aim to deliver Tracked 24 items the next day (although not guaranteed) and Tracked 48 items within 2 to 3 days.
Delivery is free for orders over £49.99.
For orders under £49.99, delivery ranges from £3.99 to £4.99 depending on the service you choose at checkout.
We deliver anywhere in the UK that Royal Mail will deliver to.
Unfortunately we do not deliver to Europe or anywhere else outside the UK.
We accept the following payment methods on our webiste:
- Debit/credit card (Visa, MasterCard etc)
- Apple Pay
- Google Pay
- PayPal
First time customers can use the discount code at the top of the page for 10% off their order.
Other discount codes are sent out to our mailing list users, so please sign up for our newsletter to make sure you get these!
Yes we do 🙂 You can view our range of mystery boxes here
We are a family run business based in the Midlands, near Birmingham.
We are a very new business, so our range at the moment might be a bit limited, but we will be getting more stock and variety in all the time.
We’d love to hear any suggestions, so please email us at contact@clickcandyshop.co.uk with your requests!
Please refer to our contact details, which can be found on our contact page.
Our returns policy can be found here.